Returns and Exchanges

Right of withdrawal

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 euro per package for shipment within the Netherlands, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging will be returned to the entrepreneur.

To use this right you can contact us via info@freens.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Return Address

Return the packaged article to the below address. Add the completed return form.

Blue Planet SUP Europe
Jachthavenweg 71-f
4311 NC, Bruinisse
The Netherlands

Questions

Do you have a question, please let us know! You can contact us during opening hours by telephone on +31 85 1302385 and 24/7 via email at info@blueplanetsup.eu.